Shipping policy

SHIPPING POLICY

Thank you for shopping with us. We are committed to delivering your order in a safe and timely manner.

ORDER PROCESSING

All orders are processed within 1–2 business days. Orders are not processed or shipped on Sundays or public holidays.

Once your order is processed, you will receive a confirmation message with your order details.

SHIPPING TIME

Estimated delivery time is 3–7 business days depending on your location.

• Metro Cities: 3–5 business days

• Other Locations: 5–7 business days

Please note that delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high order volumes.

SHIPPING CHARGES

• We may offer Free Shipping on selected products or orders.

• In some cases, a standard shipping fee may be applied at checkout.

ORDER TRACKING

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp so you can track your package in real time.

INCORRECT ADDRESS

Please ensure that your shipping address is correct. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

DELAYED OR LOST SHIPMENTS

If your order is delayed or lost in transit, please contact us at movaliyaneel5@gmail.com. We will coordinate with the courier partner to resolve the issue.

EXCHANGE SHIPPING

For exchanges:

• Customers are responsible for paying ₹100 shipping charges.

• The product must be sent back to us before a replacement is dispatched.

• Exchange requests must be made within 7 days of delivery.

CONTACT US

For any shipping-related queries, feel free to contact us at:
Email: movaliyaneel5@gmail.com